The engine of your commerce strategy
CloudSuite is a state-of-the-art platform for complex B2B and B2C environments with the right solution for your commerce strategy.
The eCommerce trends you cannot ignore in 2020
In this whitepaper you can read the 7 main trends that are on the agenda in 2020.
Download whitepaperA solution for every department
Find out how CloudSuite can help you!
CloudSuite grows as you grow
The platform supports a multi-channel strategy, and serves both international markets and corporate customers with the same ease with options for a range of languages, currencies and VAT regimes. You can also sell your products on online marketplaces and external feeds.
Multi-shop Engine
Multi-shop Engine
You can run any number of shops from a central database, and chose a different target group (B2B, B2C, B2R or a hybrid form) for each. In other words, multishop and multichannel are managed from one central database with separate assortments for each shop, customer or user.
Personalized Products
Personalized Products
Offer your customers the option to personalize your products. They could design prints online, for instance, or get pens engraved and upload logos.
B2B, B2C, B2X & B2B2C
B2B, B2C, B2X & B2B2C
The CloudSuite platform facilitates an open B2C, open B2B, closed B2B, white label and dealer portals. And all that from a single system.
Internationalization
Internationalization
The platform gives you the tools (multiple languages, currencies and VAT regimes) to trade internationally.
Order Management
Order Management
You need placed orders to be optimally and seamlessly connected to your logistical processes. CloudSuite can split orders based on warehouse or delivery date, arrange drop shipments for each supplier, handle returns, synchronise order statuses, direct carriers or fulfilment centres and much more.
Tools for Marketplaces
Tools for Marketplaces
Integrate your commerce platform with marketplaces such as Google Shopping or Amazon. To do this, you need to send product feeds with extensive information, receive orders and return status reports - all without a hitch.
Multi Vendor
Portal
Multi Vendor Portal
Combine the assortments of different suppliers and offer these to your customers in a central portal. With the CloudSuite Order Management module, you determine the workflow for the delivery of orders to your customers
CloudSuite offers the optimal shopping experience
Today's online consumer demands an intuitive and engaging experience at all times, and from any device, be it mobile or desktop. CloudSuite's CMS allows you to easily enrich sites to inspire your different target audiences.
Search &
Navigation
Search & Navigation
Experience our fast search engine with autocomplete for brands, categories and keywords and the option to add popular products. Standard support for correcting spelling mistakes and adding synonyms. Navigational structures for product categories and search results with filters for stock level, price and attributes.
Product
Configurators
Product Configurators
Give your customers the option to simply put together their own product(s) and integrate this seamlessly into the workflow of your shops.
Blog & CMS
Functionality
Blog &
CMS Functionality
Enrich your sites in a simple and intuitive way to inspire and engage your target groups.
Full B2B shopping efficiency
Full B2B shopping efficiency
Reward your regular customers with customer-specific pricing.
Relevance & Recommendations
Relevance & Recommendations
Increase sales by offering product recommendations on your basket and category pages.
Bundles, Coupons, Gift Cards, Premiums, Promotions & Discounts
Bundles, Coupons, Gift Cards, Premiums, Promotions & Discounts
The platform offers a range of ways to attract new customers or to entice existing customers to make a repeat or additional online purchase.
SEO
optimization
SEO optimization
Our e-commerce platform provides optimal support for Google indexing of products, brands and navigation trees.
CloudSuite is flexible and can be integrated with your IT landscape
We can integrate with existing systems using smart connectors. The Order Management modules can also take over part or all of your ERP systems, while all shops are run from one environment.
24/7 Monitoring
24/7 Monitoring
We keep an eye on your e-commerce environment with our 24/7 Monitoring tool so we respond more quickly, flexibly and proactively and prevent possible issues.
Continuous updates (OTAP)
Continuous updates (OTAP)
The CloudSuite platform is continuously developed through a phased DTAP approach: Development, Test, Acceptance and Production. Receive the latest release every month and stay up to date at all times.
Service Level Agreement (SLA)
Service Level Agreement (SLA)
In the SLA we set out the agreements about the availability and support of our products and services.
Security & ESCROW
Security & ESCROW
Continue to use CloudSuite at all times through the continuity guarantee for the database and source code.
Supportdesk
Supportdesk
The CloudSuite Support Desk is the first point of contact in case of questions and unforeseen IT events.
Integration
Integration
Our e-commerce platform integrates seamlessly with your existing IT landscape
Guaranteed
performance (auto scalability)
Guaranteed performance (auto scalability)
We guarantee a webshop where the online consumer experiences no delays or malfunctions during the purchasing process. Even at peak times, after that radio or TV commercial in which you invested so heavily.
CloudSuite for every industry
CloudSuite for wholesalers
There are still many wholesalers that do not (completely) operate on an eCommerce platform. Work processes are still (partly) manual, offline and online sales are separated or systems are not integrated with each other. So with B2B eCommerce there is great profit to be made for this sector.
CloudSuite has helped many customers with this online transition in recent years. The CloudSuite eCommerce platform meets all functionalities for more online sales, international growth ambitions and it offers an extra sales channel to reach existing and potential customers.
- Customer specific prices and assortment
- Quick ordering with order lists
- Additional sales channels with marketplaces
- Integration with the ERP system
- Re-ordering from the order history
- Users roles, Authoriszation & budgets
- OCI links
CloudSuite for brand manufacturers
The next growth phase of eCommerce will most likely come from brand manufacturers. This segment is expected to reach sales of $100 billion by 2026. With the CloudSuite B2C eCommerce platform you are prepared to benefit from that growth. The platform is future proof and that is what you aspire too for your brand.
The concept of "brand" is changing. Not so long ago, brands were only available in 'real' stores, but that business model is long gone. You work more and more online and you sell more and more directly to the customer, without the intervention of a retailer. It is therefore important to present your brand to the customer in the best possible way on every channel.
- Headless eCommerce
- Omnichannel functionalities
- Customize designs & front-end
- Combine content with eCommerce
- Social integration
- Blogs & inspiration
- Multi shop tool
CloudSuite for retailers
Whether you sell online, through a store or both, every retailer faces the same challenge; delivering a perfect shopping experience at every contact moment. New techniques follow each other rapidly and as a retailer, it is important to follow up quickly. If you don't keep up with the trends, you will miss out on customers. With the monthly releases of the CloudSuite B2C eCommerce platform you will always stay up-to-date!
Due to the API first development of the platform, integration with marketplaces, a VR solution or a marketing automation tool can be realized quickly. In this way, the platform adapts easily to the omnichannel customer journey that you want to offer every customer.
- Headless eCommerce
- Omnichannel functionalities
- Custom designs & front-end
- Combine content with eCommerce
- Third party integrations
- Blogs & inspiration
- Multiple shop solution
CloudSuite modules
The power of our eCommerce platform
CloudSuiteCommerce
API
Integration (API)
CloudSuite API Connect is a module to exchange data with the CloudSuite database in a standardized format. With this API integration, you can work with data without being dependent on the CloudSuite backend.
CMS
Content Management (CMS)
Storytelling, inspiration and content marketing are how you grab the attention of your online customer. The CloudSuite CMS has been developed to help you inspire your customers.
PIM
Product Informatie (PIM)
The CloudSuite PIM makes it easy to provide products with rich data. Such data is essential for a successful e-commerce environment.
DAM
Digital Assets (DAM)
The CloudSuite DAM has a unique functionality that allows users integrated in the CloudSuite CMS to upload optimized image files for use in the webshop(s).
OMS
Order Management (OMS)
With the CloudSuite OMS you organize all your sales, sales quotes, returns and related integrations with the ERP system, customers (OCI punch-in and punch-out) or marketplaces.
CloudSuite eCommerce
The CloudSuite eCommerce platform is a complete and modular eCommerce platform. From order management to advanced eCommerce modules, the customer journey and conversion is our top priority.
