B2C eCommerce is an acronym for online transactions between companies and consumers. Hence buying trendy glasses in the Charlie Temple webshop or beautiful jeans in de Garcia webshop are good examples of B2C eCommerce.
Besides B2C eCommerce, B2B eCommerce exists as well. This means the transaction takes place between two companies. An example is a wholesaler selling fresh produce to a restaurant or supermarket.
Until a few years ago, most consumer purchases were made offline. More than 95%* of consumers sometimes buy products online. With the wide range of more than 40.000 webshops in the Netherlands, it is a must to distinguish yourself. You achieve this with an extremely optimized shopping experience.
The ingredients for a pleasant customer experience are:
Goossens Wonen makes the ultimate living experience accessible to consumers. With their omnichannel strategy, this applies both offline and online.
With this feature you offer the visitor a user-friendly wizard to configure products to personal needs and purchase them in the webshop.
With a wishlist you offer the visitor an easy way to store products and you collect valuable data about your visitor for personalization & segmentation.
You can use the CloudSuite eCommerce platform headless. The back-end is in fact very easy to link to a self-built front-end via an API.
Integrate your webshop with marketplaces like Google Shopping, Bol.com and Amazon. You reach a larger audience for the sale of your products.
Inspire your visitor with blogs and inspiration pages that you can easily create with the CMS system of CloudSuite.
Place an order portal in your physical store or show the store stock in your webshop for an optimal shopping experience.
With CloudSuite you have the convenience that you only have to manage all your products and maintenance in one environment. This saves you a lot of time and prevents errors.
Use QR and promotional codes for temporary product promotions. This is a great way to connect the offline and online experience.