The Sales Center module offers a powerful tool for the internal sales department to quickly create orders that use all webshop rules in combination with extensive product information and customer-specific price information. This way you can optimally serve your customer.
The internal sales representative places an order on behalf of the customer, using the shop configuration for this customer.
The customer and internal sales representative look at exactly the same rich product information.
No confusion about price agreements, because the internal sales employee sees customer-specific prices in the Sales Center.
Just like the customer, you have direct access to all order information, such as the delivery date, current order statuses and track & trace codes.
Sales Center allows authorized users to mark an order as urgent so that the delivery date can be overridden based on standard business rules.
In the Sales Center, new employees can easily search by customer names and product names, without first having to have knowledge of complicated codes.
Thanks to Cloudsuite we have an eCommerce platform with which we can facilitate the entire customer journey. Prospects and customers are shown different content that can be used to target different conversion objectives. At the same time, every user receives customer-specific information about the range, delivery dates, availability and prices without this being at the expense of performance. Customers also appreciate the ease of ordering that the platform offers. It is not for nothing that no less than 99% of orders come in through this channel.