With the Quotation module you offer customers more independence because they can request quotations from the webshop. You improve the efficiency of the sales process for the internal organization, because the entire negotiation takes place online in one place.
Self-service plays an increasingly important role in eCommerce. Customers want to be able to arrange their own affairs online in an easy way, without the intervention of telephone contact or email conversations. With the Quotation module, your customer can request a quotation online based on a mix of products and quantities.
CloudSuite automatically sends RFQs to the ERP system which processes these requests using existing workflows/procedures. The quotation is sent to CloudSuite and the customer is informed by email and views and accepts the quotation in his online environment in the webshop.
With the Quotation module you give your sales staff more flexibility in offering alternative products and graduated prices on a quotation requested by the customer in order to make the best offer.
After approval of the requested quotation, the customer can add the products to his shopping cart in accordance with the price agreements and quantities with one mouse click.