The design of the webshop must stand out in terms of atmosphere and user-friendliness. Customers link appearance to reliability. The entire shopping experience plays a major role in the purchasing process. If you want complete freedom in design, you can consider a headless implementation.
A gift on their birthday or a discount on a repeat purchase: this results in customer loyalty. Without that binding, the consumer simply chooses the cheapest option or the webshop with the most reviews.
Customers no longer only choose the fastest supplier or the cheapest producer. Sustainability plays an increasingly important role in the buying process. Think of sustainable materials and products, production or delivery.
Whether we like it or not, everyone is on social media. Many purchases are made in particular on Instagram, but Pinterest and Facebook are also popular channels.
You can expect competition from Asian fashion companies that deliver directly to the customer. With fashion eCommerce you can expand internationally to match the competition.
The customer's needs change over the years. Where people initially opted purely for a brand, other factors are now decisive. Consider, for example, speed of delivery and the way in which products are packaged.
Collect customer data through different channels and use it for personalization based on buying behavior. Gain insight into their wishes and needs and, for example, use personal actions for more conversion.
Offer customers the opportunity to configure their favorite product themselves. This is a perfect option when a product is custom produced and delivered. Think of assembling a bicycle or configuring complete prescription glasses.
Draw attention to different product groups by launching separate webshops for different target groups. Then easily manage them from one central platform with the CloudSuite multishop model.
Where the consumer likes to save her wish list to order later, a business customer wants to make an order list to quickly place repeat purchases. The CloudSuite platform offers a complete solution for both target groups.
A customer likes to quickly find the right product, otherwise he will drop out. With the search & filter functions of the CloudSuite eCommerce platform, the visitor can navigate through product features, but also through blogs and inspirational content.
Let the visitor quickly find the right product that suits his or her wishes with the featured highlights. These properties give the visitor direct insight into the different properties per product.
The CloudSuite platform can be integrated with marketplaces such as Google, Amazon or Bol.com. Manage all business processes with one system and thus increase your efficiency. Stock, product and price information is also sent directly to the marketplace(s).
Launch a special webshop for items that have yet to go into production or are only available after a certain date. Let customers, for example, order the autumn collection or other theme products in advance that are not currently for sale.
Offer customers an omnichannel experience and place a configuration / payment terminal in the physical store. Let them configure their favorite product here for products that are not (anymore) in stock in the store. Via this kiosk they can easily find, order and have their product delivered.