One AI agent that guides the entire customer journey: from inspiration and product discovery to placing an order and reviewing order history. All through a natural conversation, without your customer having to navigate a single page.
B2B purchasing is rarely a straightforward search. Customers have questions, seek inspiration, compare products, and want to reorder quickly. The AI layer in CloudSuite makes it possible to combine all of these steps into one intelligent interaction powered by an agent that knows your catalog, pricing agreements, and order history.
The AI agent guides your customer from the first idea to the final order through a natural conversation. A chef looking for inspiration for the weekly menu? The agent suggests suitable dishes, instantly translates them into the required ingredients and products from your catalog, and adds everything to the shopping cart.
But the agent can go even further. Does your customer want to know what they ordered last month, or partially repeat a previous order? The agent consults the order history and prepares the requested products instantly without the customer having to navigate through pages.
Manage your content pages more efficiently with integrated AI support. Let AI help you write SEO-optimized texts, enrich product descriptions, and automatically translate content into multiple languages.
This allows you to reach more customers in less time in every language your international webshop requires.
In addition to Agentic Commerce functionality, the AI agent also supports your customers with practical questions about how the platform works. How do I add a delivery address? Where can I find my invoices? How do I set budgets for my buyers?
The agent understands context, provides direct answers, and refers users to the right place in the webshop when needed. Fewer inbound support questions, more satisfied customers 24 hours a day.
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