B2B eCommerce trends in 2022

Put the customer first

In a world where everything seemed upside down, one thing never changed. If you want to survive in an online environment with cutthroat competition, you have no choice but to respond to trends. Covid-19 forced us to step outside the box and find alternatives to connect with each other. The past year was all about getting B2B eCommerce up and running. The world is now slowly but surely opening up again, yet we will never go back to that old normal. The corona pandemic has left its mark: B2B eCommerce is now firing on all cylinders. It is unstoppable.

Highlights of this whitepaper

• Why B2B omnichannel is becoming the new normal
  
• Why it’s important to invest in B2B mobile commerce
• That sustainable business is becoming more critical than ever
• How visual commerce enhances the customer experience
• That guided selling replaces the old navigation filters
• How personalization is becoming indispensable
• That an optimized web shop is necessary for Google