SuperOffice helps organizations across Europe build stronger relationships with an intuitive CRM that is simple and effective. Smart AI makes it even easier, allowing employees to focus on what truly matters: their customers.
It all started in 1989 with a single idea: developing software that would make the lives of commercial teams easier. It had to be so user-friendly and efficient that people would choose to use it voluntarily, not because they had to. SuperOffice was born, and today 6,000 organizations across Europe work with SuperOffice CRM!
We make it easy for employees to stay connected around one shared goal: creating customer experiences with a CRM solution that brings people, data, and insights together.
Due to increasing demand and the involvement of multiple departments in business processes, SuperOffice CRM helps streamline communication between suppliers, customers, and stores by organizing, digitizing, and simplifying it.
Get a comprehensive and transparent overview of key customers, suppliers, and prospects in one place, including related emails, documents, appointments, sales, and projects.
Integrate the CRM system with financial and other critical business information to view the current order status. Check credit limits and customer agreements to ensure an optimal customer experience.
Send targeted offers and promotions to a wide range of customers based on their interests and purchase history. Align your marketing campaigns with the specific needs of each customer, supplier, or store.
Gain a complete overview of supplier contact details, including emails, conversations, orders, and invoicing. Collaborate with purchasing and finance teams to stay informed about delivery schedules and payment deadlines.
Access key metrics and KPIs across all business units to make informed decisions. Combine reports from multiple systems to provide management with a complete view of sales opportunities, new customers, and recurring revenue.
A fast-changing environment requires a robust system for handling inquiries and requests. Structure, categorize, and prioritize all incoming requests based on various criteria, and automate standard processes.
Online sales and customer insights
SuperOffice and CloudSuite help teams optimize online sales, leverage customer data, and build personal, effective customer relationships. With SuperOffice CRM and CloudSuite eCommerce, you get more out of your online sales. CloudSuite helps streamline webshop management, product catalogs, orders, and customer management. From SuperOffice CRM, you connect that data to customers, so your sales and marketing teams always have up-to-date customer insights.
From webshop visitor to valuable customer
CloudSuite records every order, interaction, and customer activity in your webshop. With SuperOffice, this information is linked to existing accounts or new leads are created. This way, you don’t just see who is buying, but also who is interested and how you can approach them.
More personal communication and better sales opportunities
By making eCommerce data visible in SuperOffice, you can create targeted offers, run customer-focused campaigns, and proactively reach out. This increases conversions and customer satisfaction, while helping your team work more efficiently.
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