With a rich eCommerce platform you build a good foundation for a (business) webshop. However, you need more to offer a pleasant online shopping experience. What do you want the customer journey to look like from orientation to aftercare? And have you already thought about loyalty programs for regular customers? You can fully implement this yourself with third parties that suit your organization, product and service. The cloudSuite eCommerce platform has been developed API first and can therefore be linked to any desired third party. Have you ever considered using virtual reality or are you considering offering products through marketplaces? This is all possible!
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All-in-one customer service software.
CRM software for support, sales and customer engagement to create better customer relationships.
A Conversation Console with your own data warehouse and BI dashboards - plus data-driven coaching to help you improve SLAs, work efficiently and sell more.
The specialist in international logistics and customer service solutions.
An easy & fast way to add live chat to your website.
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The CloudSuite eCommerce platform has been developed from an API first strategy. This means that you exchange real-time data between a third party and CloudSuite. So you can look at current data anytime and anywhere. In addition, it provides flexibility because various integrations are installed in this way. So you can decide for yourself which tools you work with in addition to the CloudSuite platform. In short, it offers you the opportunity to apply a best-of-breed strategy.
Do you want maximum flexibility and speed in the development of the online sales channel? With headless eCommerce, the frontend of the webshop is separated from the backend. This has advantages and disadvantages. Read more about it in the whitepaper.