Make the B2B customer journey as engaging as it is for B2C. This results in new customers, more online sales through repeat purchases and a higher average order value. In short, investing in an optimal customer journey will easily pay for itself!
In this webinar for wholesalers and brand manufacturers, we discuss the different steps you can take to create a personalized and effective B2B customer journey, from identifying your customer's needs to providing good after-sales service. We share practical tips and best practices and show you how to use data to further improve your customer journey.
| What is a customer journey for B2B? |
| What does the ideal customer journey look like? |
| The role of eCommerce within your customer journey |
| Practical examples |
| Space to ask all your questions |
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